• How can I change my password?
• How can I remove my products from marketplaces?
• I haven’t received any activation code!
• What should I do if I have a problem with the download?
• How can I search for items available on your Marketplaces?
• How can I terminate my participation in the Exclusive Seller program?

• Badge Icons
• Where is 3DExport located?

• Multiple use of same purchase
• Do you offer any discounts for your buyers?
• Can I see the number of downloads for specific items?
• Incorrect model format after purchase – what should I do?
• How can I get a refund for an item I’ve bought?
• Rights to a purchased 3D model

• Can I download my own items?
• How much do I pay for uploading my products to your Marketplaces?
• How much money do I get for each of my items sold?
• How soon can my products appear in the catalogue?
• What’s the procedure for returning items?
• How can I become an Exclusive Seller?