Why was my document rejected?

Please note that your documents might be rejected for the following reasons: Poor image quality – the file needs to be in high resolution, so the document is clear, readable and in color. The document is not fully displayed – you need to submit the entire document, from beginning to […]

Jobs: Money Back Terms 24 Hours

We provide Money Back for Job listings within 24 Hours The 24-hour money-back guarantee applies to job postings purchased on our platform. To be eligible for a refund, you must request it within 24 hours of your job posting going live. Refunds will be issued to the original payment method […]

Can I use Free items for commercial purposes?

Yes, If the model is under Royalty Free license, you can use it as long as it is incorporated into the product and as long as the 3rd party cannot retrieve it on its own in both digital and physical form.

Royalty Free License

Royalty Free License allows you to use the product without the need to pay royalties or other license fees for multiple uses, per volume sold, or some time period of use or sales. Products published with this license may not be sold, given, or assigned to another person or entity […]

Are these real, physical items?

No, 3DExport does not sell, print or ship any physical items. 3D print models can be printed with a 3D printer, all other 3D models are digital computer graphics designs used in animation, video and film production, advertising, engineering, architecture, game development and VR/AR applications.

Do I get exclusive rights to use the 3D model after purchase?

No, the designer of the product keeps the rights to the product, can sell the digital files an unlimited number of times, and determine how long the product is available for sale. As a buyer of the product, you are allowed to use the model multiple times in your projects, […]

What is RAR format? Using RAR files

The .rar file is an archive pack which can be unpacked using WinRAR software for PC or RAR Extractor Lite for Mac. We use RAR and ZIP files to compress the formats for faster delivery.

Terms of Service

Terms of Service This is a legally binding agreement between (“you”) and 3DExport regarding your use of the Site. “You” refers to the entity bound by these Terms of Use (“Terms”), whether that is a natural person who must be at least 18 years of age, or a corporate entity. […]

Do you have a phone number I can call?

No—but please don’t misunderstand this as any lack of interest! We’d love to answer your questions. We know the decision to omit phone support is unusual, but after experimenting with different approaches, we’ve found that starting with email enables us to provide the fastest response. We focus on providing fast […]

Why do you need my VAT number?

If you’re a VAT-registered business, in most cases you can reclaim the VAT you pay when you buy goods and services for your business. In order to reclaim this money you need to have records to support your claim. By collecting your VAT number, Iconfinder can correctly prepare an invoice […]