Heck, I’ve forgotten my password – what should I do?

If you can’t remember your password, please do the following:

  1. Click Forgot Password or go to the Login page.
  2. Type in your e-mail address and click Submit.
  3. Wait for a password reminder, which will be sent to the e-mail address specified in your account.
  4. If nothing arrives at your e-mail box in a short time, that might be due to some mistake in the e-mail address specified in your account; in such case, please send your request to our Support — and we will try to help you as soon as possible!

Please keep in mind the following:

  • To get access to the content offered at our online store, you must be a registered member and must be logged into your account;
  • When visiting our website, make sure that cookies are enabled in your Web browser;
  • Some things like searching our database can be done even without having an account with us, while only our members can sell and buy items at our online store.

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