Credits expire 1 year from the date of purchase. We send out notifications 60, 30, 15 and 1 day(s) before they expire. If you find you are unable to use them within the year, please contact to our Support Dept. and one of our representatives will be more than happy to extend the expiry for you.
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Home /Knowledge Base /User issues/Where did my Credits go?
About 3DExport
3DExport is a marketplace where you can buy and sell 3D models, 3d print models and textures for using in CG projects. Our 3D Models marketplace was launched in February 2004, and now we are one of the world’s largest providers of high quality 3D content.