Incorrect model format after purchase – what should I do?

We will do our best to find that model in the format that suits your purposes, or — if possible — to convert the existing files into the format that you can use. However, it’s much better to save yourself trouble by always checking the format before making a purchase.

To learn more about how to convert a 3D model, whether the model can be converted into the format you need, and what negative effects the conversion may bring. Please note that if you buy a model in a format that you cannot use while counting on us to convert it for you, and find out later that it cannot be converted into the format you need — you will not be eligible for a refund!

Rate This Article

(66 out of 125 people found this article helpful)