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Item Support

What is RAR format? Using RAR files

  • Created May 5, 2020
  • Author 3DExport

Can I see the number of downloads for specific items?

  • Created September 29, 2014
  • Author 3DExport

Is there any limit for me to download?

  • Created September 29, 2014
  • Author 3DExport

Free Theme Installation

  • Created September 29, 2014
  • Author 3DExport

Why does the EULA prohibit “commercial use”?

  • Created September 29, 2014
  • Author 3DExport

I have a problem with the item I’ve bought!

  • Created September 29, 2014
  • Author 3DExport

How can I get a refund for an item I’ve bought?

  • Created September 29, 2014
  • Author 3DExport

Incorrect model format after purchase – what should I do?

  • Created September 29, 2014
  • Author 3DExport

What does ‘This item may not be property released’ mean?

  • Created November 28, 2016
  • Author 3DExport

What should I do if I have a problem with the download?

  • Created September 29, 2014
  • Author 3DExport

How I can get invoice?

  • Created September 29, 2014
  • Author 3DExport

Is this item still ‘royalty free’?

  • Created November 28, 2016
  • Author 3DExport

Can I use the free good I downloaded in an end-product I designed and sell?

  • Created May 16, 2016
  • Author 3DExport

Refund Policy / Money Back Guarantee

  • Created September 29, 2014
  • Author 3DExport

I need different format

  • Created September 29, 2014
  • Author 3DExport

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3DExport is a marketplace where you can buy and sell 3D models, 3d print models and textures for using in CG projects. Our 3D Models marketplace was launched in February 2004, and now we are one of the world’s largest providers of high quality 3D content.

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Affiliate Program Community Copyright For Buyers For Sellers Functions Getting Paid Getting Started Item Support Legal Terms Licenses Navigation Purchasing Site Guide Upload Instructions User issues Vendor Products

Knowledge Articles

  • What is RAR format? Using RAR files
  • Terms of Service
  • Do you have a phone number I can call?
  • Why do you need my VAT number?
  • Is this item still ‘royalty free’?
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