At first, try to use another browser or a special software or clean your cookies. We recommend to OFF any Internet Download Accelerator for the download. If you still can’t Downloads a purchased file or is corrupt, you can contact our support team within 24 hours of the purchase. Our Support can be reached through our online tickets page. If the purchase is still unsatisfactory, we will process a return and credit the original sale.
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Home /Knowledge Base /For Buyers /What should I do if I have a problem with the download?
Home /Knowledge Base /For Buyers/Item Support/What should I do if I have a problem with the download?
Home /Knowledge Base /User issues/What should I do if I have a problem with the download?
Home /Knowledge Base /For Buyers /What should I do if I have a problem with the download?
About 3DExport
3DExport is a marketplace where you can buy and sell 3D models, 3d print models and textures for using in CG projects. Our 3D Models marketplace was launched in February 2004, and now we are one of the world’s largest providers of high quality 3D content.
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